Education

How to Review Your VoIP Software Options

I receive the question daily! “Which VoIP software do you prefer to work with?” While that question seems easy to answer, it’s the motivation for the question that dictates my response. Generally clients are asking me this question because they are considering their options and want to know what I would recommend for them. I…

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Is Your Customer Ready for Cloud SIP Trunking?

Low cost and flexibility are the primary reasons that businesses are moving away from traditional PRI telephone lines to SIP trunking for their communications needs.  SIP trunking is an excellent choice for most of your customers, but some planning ahead is required and there are some infrastructure considerations that should be addressed.  Here are a…

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Did FoIP Resurrect Faxing?

With the rise of the internet, many thought faxing would go the way of the telegraph, slowly becoming obsolete to the business world. It hasn’t died the slow death predicted for it, however. In fact, it has been making a comeback, largely due to the medium that supposedly gave it the deathblow: the internet. With…

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Podcast: SIP Trunking Automation with SIPTRUNK.com

Marc Fribush, Managing Partner of SIPTRUNK.com, spoke with Doug Green of Telecom Reseller about the background, focus, and service offerings of SIPTRUNK.com. In this podcast Fribush explains that SIPTRUNK.com is a SIP trunking service provider focusing on small and medium sized business that sells through the dealer, reseller, and agent channel. The focus of SIPTRUNK.com…

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Podcast: Everything You Wanted to Know about SIP Trunking

Join Kevin Gulley of The UC Buyer in his podcast with Steven Johnson, InGate North American President, as he discusses how to implement SIP trunking or, “everything you always wanted to know about SIP trunking but were too afraid to ask.” The UC Buyer podcast series talks with industry thought leaders about communications technology trends.…

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3 Red Flags to Look for When Considering Flat Rate Pricing

If you’re like many business owners, charging a flat rate for your SIP trunk services initially seems like a great pricing scheme: it’s easy to quote customers on projects, customers know up front what they are paying, and, if you work efficiently, you’ll come out ahead financially. As good as flat rate pricing seems, there…

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What is a Cloud PBX?

Maybe you’ve heard rumblings of area businesses switching to cloud PBX in your local chamber of commerce. You may already know what PBX stands for – or at least whether you have one. A PBX, or “private branch exchange,” is the system that governs the routes of your calls to the appropriate . But a cloud…

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3 Security Flaws to Avoid When Provisioning a SIP Trunk

The same security concerns that you have for the data on your computer are the same ones that you should worry about for your SIP trunk. Toll fraud was a threat for traditional TDM trunks which also exists on SIP trunking. And since your SIP trunk is on an IP network it opens up the…

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The Compatibility Talk You Must Have Before Deploying a SIP Trunk

When the use of SIP trunking was initiated (pun intended) to overcome the inflexibility of traditional PRI trunks with fixed channel limits and costly rate plans. The big picture view of SIP is great; SIP enables VoIP, Unified Communications (UC), enhanced features, and more. In a perfect world SIP trunks would be plug-and-play but, compatibility…

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SIP Trunking Conferences at ITEXPO East 2016

ITEXPO East 2016 is coming up on January 25 – 28th in Ft. Lauderdale, Florida. The ITEXPO brings together everyone from the IP communications industry including service providers, resllers, enterprises, manufacturers, developers, SMBs, Gov/Ed, CLECs, call centers, and more. If you plan on attending ITEXPO there are a number of SIP trunking conferences to check out.…

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