When Two Trunks are Better Than One
The Importance of Redundancy in SIP Trunking
We all love SIP because of its all-in-oneness. It serves as a total telecom solution for more and more businesses around the world, and its adoption is ever-increasing. However, there are situations where some may make the mistake of taking the “all-in-one” part a bit too literally, and it can backfire. When it comes to SIP trunking, sometimes it may seem like one trunk is enough, when two would be much better. For medium to large size business looking to implement SIP trunking, it may be on you to bring up the importance of redundancy.
Centralized Vs Distributed Network Design
A nice, centralized design is enticing for several reasons when it comes to network planning. It’s simpler, and it costs less to implement. For these two reasons, it’s hard to blame someone for being drawn toward it as a solution for their business. As their SIP trunking dealer, though, you must keep in mind that there are many situations in which two trunks would serve the customer better. It’s not a matter of trying to upsell them on something they don’t need, but more a matter of determining whether they can benefit from having the built-in redundancy of two trunks coming in that are geographically separated.
The distributed design can especially serve a customer well who already has a distributed Multiprotocol Label Switching (MPLS) network for their data network.
By keeping things like this in mind, you are being a responsible and knowledgeable SIP trunking partner who will surely never be hurting for customers. When you can anticipate needs like these that the customers, themselves, weren’t aware they needed, you cement your position as a trusted professional and business partner.