SIPTRUNK BLOG

What to Look for in a Wholesale SIP Trunk Partner

wholesale sip trunkOffering SIP trunking services to your clients is an excellent way to create a recurring revenue stream and build deeper relationships with clients. Businesses of all sizes and types are looking to SIP trunking for reduced communications costs, more flexibility, and simple administration. When it comes to finding a wholesale SIP trunk partner, you have many choices. It can be difficult to sort through all of the noise and find the best solution for your needs. Here are some of the things that you should take into consideration.

How flexible is the rate plan?

The communication needs of each business is different. Therefore, it is a good idea to look for an option that will let you service the needs of all of your customers. The most flexible providers offer:

  • Unlimited Minutes Trunks – Trunks with unlimited minutes per channel
  • Unlimited Channels Trunks – Trunks with an unlimited number of channels, but a set number of minutes
  • Wholesale Trunks – Unlimited number of channels with a per minute rate

Is there an easy to use, online platform for provisioning and administration?

Provisioning, taxing, and billing should be painless. Look for a platform that makes it easy to port phone numbers and order DIDs. Your focus should be on selling and serving your customers, not on administrative tasks.

Does it use a Tier-1 Network?

In order to provide your customers with high performance, reliable service, it is critical to choose a SIP service that leverages only tier-1, SAE 16 Type II certified networks with real-time replication and complete redundancy. It should also be equipped with automated outage detection and immediate failover to backup gateway servers.

Will it work with a variety of platforms?

The SIP trunk platform you choose should work with a variety of PBX solutions so that you can meet the diverse needs of your customers. Look for a solution that works with popular open source PBX solutions like Asterisk, FreePBX, and Elastixx, as well as gateways like AudoCodes and Sangoma.

Can I brand the system with my logo?

If you select a wholesale SIP trunk platform that allows for white labeling, you’ll be able to add your brand identity to the application, keeping your company at the top of your client’s mind. The best vendors also offer a branded landing page to help with your sales and marketing efforts.

Will I get expert service and support?

The level of support offered by wholesale SIP trunking platform providers varies widely. It is essential to understand exactly how you will be supported and get a feel for the qualifications of those who will be on the line to help. References and testimonials from other customers are a great way to validate the provider’s claims.

Wholesale SIP trunking can be great for you and your clients. By keeping these considerations in mind, you will be sure to select a partner that offers the flexibility, reliability, and support you need to accelerate your road to success.