SIPTRUNK BLOG

Top 8 Questions about Private Labeled SIP Trunking

Man-questionsWe get the chance to chat with telco dealers, agents, and IT consultants every day about the opportunity to increase revenue, develop a recurring income stream, and strengthen customer relationships by adding private labeled SIP trunking to their menu of services. There are a few questions and concerns that come up quite often, so we thought we’d take a minute to answer them here.

How difficult is it to configure SIP for a customer?

Although the idea of SIP trunking may be intimidating, it is actually quite easy to deploy. You want to be sure that you partner with a SIP trunk provider that gives you easy to follow configuration guides.

Which devices can be used with private labeled SIP trunks?

Most SIP compatible devices work well with SIP trunking platforms. This includes popular VoIP IP-PBX’s like Asterisk, FreePBX®, and Switchvox, as well as more traditional PBX vendors like Toshiba, Panasonic, NEC, Avaya, Cisco, Nortel, Intertel and others.

What is the advantage of a private labeling?

Selling a SIP solution that incorporates your brand identity helps keep you on the top of your customer’s mind. You engage directly with the customer and grow your relationship with the SIP provider stays in the background.

Is the pricing flexible enough to meet the needs of all of my customers?

When it comes to business communications, one size does not fit all. Unlimited SIP trunks with one monthly fee and no limitations on use might be perfect for some customers, while others might prefer usage-based, per-minute pricing. The best SIP trunk providers give you the flexibility to offer customers whatever model makes the most sense for them.

What kind of initial investment is required?

The great news about reselling private labeled SIP trunks is there are very few barriers to getting started. You don’t need to maintain an inventory of hardware. In most cases, the PBX system that your customer already has will work beautifully with SIP. What you bring to the table isn’t a capital investment, it is your existing customer relationships.

Is the market ready for SIP?

It is more than ready. In fact, more than 50% of business communications is now done over SIP. Large enterprises and small businesses alike are embracing the approach as a way to reduce costs and increase flexibility. Some customers may need more education, but there are excellent resources to help them gain confidence in the approach.

What about billing and taxes?

The fees and taxes associated with SIP trunking service are admittedly complex and subscription billing can be a pain for companies that aren’t used to sending and collecting monthly invoices. That’s why we provide our resellers with hands-off billing and taxes. We’ll take care of it for you. You’ll receive a monthly report with all of your commission details.

How do I make verify voice quality and ease of use?

It is very smart to want to try out a solution before you begin offering it to your clients. That’s why we recommend only considering vendors that will let you take the system for a short test drive. You should be able to see how easy it is to configure and use and make a few calls.

Reselling private label SIP trunks is an excellent way to grow your business and provide a valuable service to your clients at the same time.  If you have a question that we haven’t answered here, feel free to give us a ring.