what is sip trunking and how does it work

What Is SIP Trunking and How Does It Work?

Over the past 20 years, statistics have steadily shown that over 70% of employees are disengaged. This could be related to a multitude of factors, but most agree that a lack of perceived productivity is a major factor leading to frustrated and disengaged employees.

Streamlining business communications can help boost employee productivity and therefore engage them, and there’s no better way to do this than installing SIP trunks.

But what is SIP trunking, and how does it work, exactly? That’s what we’re going to talk about here today! Read on for the 411 on SIP trunking and how it can benefit your business.

What Is SIP Trunking and How Does It Work?

If you’re trying to boost productivity, SIP trunking is a necessity for your business. But what is SIP trunking? How does it work? Read on to learn about SIP and how you can use it for your business communications!

Defining SIP Trunking

Session Initiation Protocol (SIP) trunking is a communications technology for business and home phone systems. Unlike traditional landlines, which connect the starting point to the endpoint via a series of PBX lines, SIP is done over your preexisting WiFi.

This happens by transmitting data across a virtual network, such as voice data, images, video, and other media. This data is ultimately received by the endpoint much more quickly than it would arrive over PBX cables and is of high quality.

The Connection Between SIP and VoIP

If you’ve ever used services like Skype or Facebook Messenger calling, you’re already familiar with what Voice over Internet Protocol (VoIP) services are. Basically, these are the interfaces that make it possible for you to access the data sent between your SIP trunks and the endpoint.

You can use these software systems to place and receive calls with other people. You can also use them to share media. Think of SIP trunks as the highway and VoIP as the car that you use to drive to and reach the endpoint!

SIP Set Up and Use

SIP setup is super easy, and you can access it on any number of devices upon setup completion. Phones around the office, computers, fax machines, and even Smartphones allow for in-house and remote workers to access office communications.

You’ll need to make sure that you get the right number of SIP trunks for your business. A small business with everyone on the phones at once may need one SIP trunk per person. However, usually larger businesses with people on phones at staggered times can get away with a 1:3 trunk-to-employee ratio.

You won’t need to get SIP maintenance done because your trunks will run as long as your WiFi does. This makes it really easy to ensure that you always have access to phone calls and video chats.

What Are the Benefits of SIP Trunking?

Now that you know what SIP trunking is, it’s time to take a look into some of its biggest benefits. Read on to learn the major benefits of contracting with a SIP provider and streamlining your business communications.

Heightened Productivity

Because they connect to an endpoint via a strong WiFi connection, SIP trunks are more functional than PBX phone systems are. Phone lines won’t become clogged as long as you have enough trunks for your office, which means less dropped calls, garbled speech, and poor connections.

The result? Your employees can make the calls that they need in a smaller timeframe than they would with PBX. This means that they’ll have more time to complete other tasks or make an even higher volume of calls.

Not only will this make you more money, but it’s a surefire way to increase employee engagement among your workers!

Lower Costs

Because you’ll no longer need to pay an astronomical landline phone bill for your business, SIP trunking saves you a lot of money. There are very small usage fees charged by most SIP trunk providers, but these are far less expensive than phone bills otherwise would be.

You also won’t need to pay for maintenance on your SIP trunks as you would for PBX phone lines. There’s no hardware or physical infrastructure that can break or be in need of repair, and pretty much all issues that might arise can be fixed via the WiFi.

Useful Add-Ons

SIP has a huge number of useful add-ons that make it a great communications solution. Here are some of the best:

  • Caller ID
  • Call data records
  • Fax-to-email services
  • Software to access faxes from computers
  • Business SMS
  • Automatic emergency calling

There are many more possible add-ons, too, so make sure that you do your research.

Resale Is Easy

While we’ve mostly discussed the benefits of SIP services for your business, there’s another benefit to SIP: it’s easy to resell.

When you partner with us and get SIP trunks, you can expand your sales portfolio. After all, SIP trunks are a new thing for you to sell, which ensures that your business diversifies its repertoire and reaches out to a wider audience.

Best of all, you won’t need to hire anyone new or deal with new taxes or bills- our SIP resale team is here to help you every step of the way. All you need to tell potential clients are the many benefits of SIP trunking that you’ve learned today and profit!

Get Started With SIP

So, what is SIP trunking, and how does it work?

Essentially, it’s a simple way to make business communications faster, more effective, and less frustrating for everyone involved.

Now that you know all about the most effective communications technology on the market, it’s time to get started! Click here to make an account with us and begin reselling SIP trunks to clients of your own. When you do, you’ll allow those who work with your business to get the same SIP benefits that you’re getting on a day-to-day basis.