what is voip

Defining Your Key Terms: What Is VoIP?

If you like your job, you’re incredibly lucky. Not only are 70% of American employees disengaged at work, but 53% of them state that they are actively unhappy while on the job.

There are many possible reasons for this, but one of the leading ones is that people simply feel unproductive while they’re at work. No one likes the feeling that they’re wasting time that they could be using for other endeavors.

One of the ways that you can help your employees be more productive in the workplace and renew their sense of purpose is to switch to an efficient VoIP phone system. But what is VoIP, anyway? Read on to find out what this term means and how it can help your employees!

What Is VoIP?

If you’ve ever used Skype, Facebook Messenger, or Discord before, you’re already familiar with VoIP despite not knowing the term.

Voice over Internet Protocol (VoIP) is software that allows you to connect with an endpoint over a preexisting internet network. You can use these systems to call other people, but also to share video or media. Some examples of what can be sent over a VoIP network are PDF files, Jpeg images, and voice-to-email communications.

It’s important to note that VoIP software is a delivery method for voice and data. It isn’t the entirety of the telecommunications system that it belongs to. There are other factors that also go into placing calls over a network. One of the most important is called SIP trunking.

How Does It Work?

VoIP software is run using something called Session Initiation Protocol (SIP) trunks. SIP trunks start the VoIP technology that you’re using and allow it to run.

You purchase SIP trunks from a third-party seller and have them installed onto your machines around the workplace. VoIP systems will then link up to your SIP trunks so that you can get started!

Once it’s running, VoIP software puts your voice signals into packets and sends them to another endpoint on the VoIP network. The best thing about this is that while you can connect VoIP to business telephones, you can connect it to other devices as well.

For a simple way to understand these technologies, think about telecommunications as the postage system. SIP is the route that the mailman takes to deliver envelopes—voice packets—to the recipients. The mailman himself is the VoIP software that is installed onto your machine. He’s the medium through which you receive the message.

The fact that you can run VoIP on work computers and laptops makes it easier to access communications from different locations within the office. However, you can also access VoIP technology from smartphones and tablets. This will keep your remote workers able to work and ensure that your in-house workers are readily available to troubleshoot any issues that may come up.

Benefits of Using SIP and VoIP

There are a wide number of benefits to using SIP and VoIP services.

First of all, using VoIP technology is less expensive than traditional telephone lines are. Installation of SIP trunks is incredibly inexpensive, and most VoIP software can be downloaded for very low costs. Since these technologies are also free of hardware, you won’t need to worry about paying for the maintenance of physical telephone lines and systems.

Additionally, there are a lot more things that you can do with SIP trunking and VoIP than with PBX landlines. Before installing SIP trunks, you can choose from dozens of add-ons to improve the functionality of your VoIP systems. These add-ons include caller ID, fax-to-email, business SMS, and convenient call data records.

The best thing about VoIP, though, is that it’s a surefire way to boost productivity in the workplace.

Because SIP trunks retain as strong a connection as your WiFi network has, you aren’t going to need to worry about frequently dropped calls or unclear speech. VoIP connections rarely get disrupted and allow for your business to talk to customers efficiently and effectively.

Benefits of SIP Resale

Alright, so there are a lot of benefits to using SIP trunks in the workplace. Great! But there’s another way to profit off the use of SIP: reselling the technologies.

SIP resale is a simple and efficient way to expand the number of services that your business offers. When you sell SIP trunks, you’ll be reaching out to an entirely new potential audience. Many of the people that you sell SIP trunks to may want other things that you have to offer and not even know it yet!

Because there are so many benefits to SIP and VoIP, you’re sure to make these clients feel satisfied with the service that you’re giving them. This will inspire loyalty to your business and brand.

Also, when you partner with us, you don’t need to worry about the financial side of SIP resale. We take care of paying you, so you’ll never need to worry about waiting for payment directly from clients. We also will handle bills and taxes for you so you can focus on simply making a little extra money.

Diversify Your Portfolio Today

So, what is VoIP?

Above all else, it’s a communications system that will boost the performance and quality of the businesses that use it.

Now that you know the benefits of SIP and VoIP, it’s time to get started with us. Sign up for our SIP resale services to ensure that you can partner with the best experts out there. We’re here to help you sell SIP trunks to satisfied clients and assist you in making money while helping other businesses grow.