We get the chance to talk to IT consultants and telco dealers and agents who want to add SIP trunking services to their offering every day. Here are the questions that they ask most often about doing business with SIPTRUNKS.com.

Become a Reseller

    Commissions

  • How much commission do resellers earn ?

  • SIPTRUNK.com offers a generous commission program that lets you earn money for as long as your client subscribes to our services. Earn 15% commission for monthly revenue between $1 and $9,999 and 18% if your monthly revenue amount exceeds $10,000.

  • Can I Track My Earning?

  • Absolutely. Just log into your Dealer Portal and view your commission report at any time

  • How are Commissions Paid?

  • We make it easy by depositing your earnings directly into your bank account each month.

    The Program

  • Are there up-front costs to join the program?

  • No. Simply electronically sign the SIPTrunk.com Reseller Agreement and get started selling right away.

  • Is there a minimum revenue requirement?

  • No.

  • Is there paperwork to complete?

  • No. All you need to do is fill out your Dealer Profile in the Dealer Portal and electronically sign the Reseller Agreement.

  • Can I use SIPTRUNK.com for my own business?

  • Yes and we hope you do. As a SIPTRUNK.com reseller, you will enjoy 15% off of the monthly service fees.

    Business Operations

  • How is customer billing handled?

  • One of the great things about working with SIPTRUNK.com is that we handle all customer billing. When you place an order for a customer, we’ll send them login information and payment instructions. We’ll handle all monthly invoicing and payment processing from there.

  • What about customer support?

  • With our easy configuration guides and hassle free user portal, you’ll be able to provide front line support for your clients. If you need help, our team of experts is standing by to provide assistance via email or phone.

  • Do my customers have to complete paperwork or sign contracts?

  • There is no physical paperwork required. The easy onboarding process is 100% electronic. We don’t require long term contracts. Customers can add services, change the number of SIP trunks, choose a different bundle of minutes, or discontinue services at any time.

  • Do customers have to get internet service from you?

  • No. Unlike some SIP trunking vendors, we are not an ISP. Customers can choose the internet service that best meets their needs.

    The Platform

  • Which PBX systems are certified for SIPTRUNK.com?

  • We have certified a broad range of traditional and open source PBX systems. See the complete list here. (LINK)

  • Can the customer portal reflect my branding?

  • Yes. The platform is a white-labeled solution that can be configured to reflect your brand identity. You can upload your logo and customize the welcome email that your customers will receive.

  • Is there built-in business continuity?

  • Yes. In the event of a power failure or other emergency, customers can configure the platform to reroute calls to other locations, landlines, or mobile devices.

  • How much internet bandwidth is required?

  • Telephone calls on our system are by default configured to operate on the G.711 voice codec, which consumes 85kbps of Internet bandwidth up and down.  Most modern, high-speed internet connections are more than sufficient to support dozens of simultaneous calls.

  • How long does it take to provision clients?

  • SIPTRUNK.com offers fully automated provisioning, meaning that it takes less than 10 minutes to get customers set up and they can begin using services right away after payment is verified.