Education

Top 8 Questions about Private Labeled SIP Trunking

We get the chance to chat with telco dealers, agents, and IT consultants every day about the opportunity to increase revenue, develop a recurring income stream, and strengthen customer relationships by adding private labeled SIP trunking to their menu of services. There are a few questions and concerns that come up quite often, so we…

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10.29 Billion Reasons to Sell Sip Trunks

The last decade has been full of changes in the telecommunications industry. The shift in business environments from traditional PBX systems connected through PRI lines, to cloud-based SIP trunking is not a trend. It is the new normal. SIP trunking is extremely attractive because businesses can provision only the exact number of lines they need.…

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What to Look for in a SIP Trunk Reseller Program

A recent study by The Eastern Management Group predicts that by 2018, 42% of all businesses will send their toll traffic on SIP trunks.  It is easy to see why.  Businesses have discovered that SIP is an effective way to significantly reduce communications cost without sacrificing reliability or functionality. Dealers, agents, and IT consultants can…

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SIP Trunking Glossary – Part I

We firmly believe that you don’t need to be a telecommunications expert to resell SIP trunking services or to use them. In fact, we think it is best to avoid using very technical terms that might make the approach seem intimidating to customers with limited technical resources. Having said that, however, there are a few…

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4 Common Myths about SIP Trunking – Debunked

We get to talk to people about how resellers and businesses alike are reaping the benefits of SIP trunking every day. One thing we’ve noticed is that there are some persistent myths about this approach to business communications. What we often find is that people are relying on outdated information or they are confusing consumer…

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What is QoS and Why Does It Matter?

QoS is short for Quality of Service. It is a router setting that is critical to good quality audio over SIP trunks. To understand why it will make a big difference to your customers, it helps to think of your internet connection as a freeway. It is traveled by all kinds of cars going in…

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Enable SIP Trunking for Your Customer in 5 Easy Steps

Your customers will turn to SIP Trunking for their business when they want to reduce costs, add unified communications features and increase flexibility.  SIP allows them to dump their expensive traditional phone carrier contracts, pay for exactly the number of channels they need, and grow at their own pace. You don’t have to become a…

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What Might Be Keeping Your Customers from Choosing SIP?

It’s likely that your customers use the cloud for any number of business applications. They might use cloud-based customer database, point of sale, collaboration, payroll and marketing systems. But despite their comfort with other types of cloud computing, some businesses are still reticent to switch to SIP trunking for their business communications. Here are a…

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SIP Trunking FAQs

We get the opportunity to talk to people about SIP trunking every day. Some of our customers are very experienced telecommunication technology professionals, but many are IT consultants without much telco background who want to offer a voice solution to clients to strengthen their relationships and add revenue. We’ve compiled a list of the questions…

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VoIP Security — You Are Doing it Wrong

“Your guide says to set this feature like so, but can you tell me why that isn’t insecure?” My first ticket of the day revolved around the security posture of a well known VoIP Software in an on-premises implementation. After reading it I could only shake my head and say, “you are asking the wrong…

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