Posts by Marc Fribush
SIP Trunking 101: A Comprehensive SIP Trunking Guide
You have probably seen on our blog that we have been introducing educational content that serves as a primer on implementing SIP for your clients. Hopefully, those previous posts have helped you better understand the technology and explain it to your customers and staff. This SIP trunking guide will let you explore it all in…
Read More »7 Reasons Every Telecom Reseller Should Offer SIP Trunking Services
The rising trend of remote workforces has shined a spotlight on telecommunication needs across the globe. Hosted VoIP (Voice over Internet Protocol) services are more widely accepted than ever. As a piece of evidence, the market value of SIP trunking services is estimated to hit more than $30 billion by 2027. That’s a pie big…
Read More »What to Look For in a SIP Reseller Platform
SIP Reseller Platform: Basic Concepts If you are looking into joining a SIP reseller platform, you probably already know that SIP is an acronym for Session Initiation Protocol: digital signals that set up, connect and disconnect communication sessions, such as calls. SIP acts as a mediator between analog (traditional telephone networks) and digital (Internet-based) communication…
Read More »SIPTRUNK.com Weekly Recap – SIP Developments
In case you missed the posts this week, we’ve gathered them all together for you, plus a couple industry articles, in one convenient location. If there was a theme to the week, it would be “SIP Developments.”
Read More »Easier SIP Trunking Security with ShoreTel Hybrid Solution
An interesting development in SIP trunking technology is the recent announcement of the ShoreTel Connect HYBRID solution. We’ve harped on the importance of SIP trunking security before and explained the vulnerabilities of SIP trunks. So it’s interesting to see that ShoreTel’s new flexible cloud communication offering removes the burden of worrying about security. “Specifically, the…
Read More »SIPTRUNK.com Weekly Recap – SIP Deployments
In case you missed the posts this week, we’ve gathered them all together for you, plus a couple industry articles, in one convenient location. If there was a theme to the week, it would be “SIP Trunk Podcasts.”
Read More »Android-based Grandstream SIP Conference Phone Wins 2016 Internet Telephony Product of the Year Award
Grandstream has been manufacturing award-winning SIP unified communication (UC) products since 2002. They can add another award to their list with the announcement of the TMC 2016 Internet Telphony Product of the Year Award for the Grandstream GAC2500 Business Conference Phone.
Read More »Podcast: Everything You Wanted to Know about SIP Trunking
Join Kevin Gulley of The UC Buyer in his podcast with Steven Johnson, InGate North American President, as he discusses how to implement SIP trunking or, “everything you always wanted to know about SIP trunking but were too afraid to ask.” The UC Buyer podcast series talks with industry thought leaders about communications technology trends.…
Read More »3 Red Flags to Look for When Considering Flat Rate Pricing
If you’re like many business owners, charging a flat rate for your SIP trunk services initially seems like a great pricing scheme: it’s easy to quote customers on projects, customers know up front what they are paying, and, if you work efficiently, you’ll come out ahead financially. As good as flat rate pricing seems, there…
Read More »3 Security Flaws to Avoid When Provisioning a SIP Trunk
The same security concerns that you have for the data on your computer are the same ones that you should worry about for your SIP trunk. Toll fraud was a threat for traditional TDM trunks which also exists on SIP trunking. And since your SIP trunk is on an IP network it opens up the…
Read More »SIPTRUNK.com Weekly Recap – ITEXPO 2016
In case you missed the posts this week, we’ve gathered them all together for you in one convenient location. If there was a theme to the week, it would be “ITEXPO SIP conferences.”
Read More »How SIP Trunks Handle 911 Calls
One of the most important phone numbers that you’ll ever dial (besides calling your mother – which you should do once a week) is 9-1-1. When your phone is connected to a landline, and is one that you can physically see extending from your house to the phone pole on the street, you just don’t think…
Read More »SIP Survey Snippet – Avaya PBX and SBCs
Previously on the SIPTRUNK.com blog we shared the release of the SIP School’s SIP Survey 2015 from SIP School CEO, Graham Francis. What’s interesting about the 2015 SIP Survey is that it not only features more respondents than previous years but, it includes responses from both Internet Telephony Service Providers (ITSPs or, “providers”) and a…
Read More »SIPTRUNK.com Weekly Recap – 2015 Year in Review
In case you missed the posts this week, we’ve gathered them all together for you in one convenient location. If there was a theme to the week, it would be “2015 Year in Review.”
Read More »The Best 2015 Year in Review Recap Article for VoIP, Video, Telecom, UC, and WebRTC
Catch up on tech news from 2015 and get ready for the New Year. Check out these recap articles from our favorite VoIP, video, telecom, UC, and WebRTC news sources. You Down with OTT? For over-the-top video (OTT), “a disruptive year brought a few surprises but even more questions,” said Samantha Bookman at FierceOnlineVideo. Disruptive…
Read More »SIP Survey Snippet – Troubleshooting SIP Trunking and Voice Monitoring Software
Previously on the SIPTRUNK.com blog we shared the release of the SIP School’s SIP Survey 2015 from SIP School CEO, Graham Francis. What’s interesting about the 2015 SIP Survey is that it not only features more respondents than previous years but, it includes responses from both Internet Telephony Service Providers (ITSPs or, “providers”) and a…
Read More »SIP Survey Snippet – Is SIP Certification Important?
Last month we shared the release of the SIP School’s SIP Survey 2015 from SIP School CEO, Graham Francis. What’s interesting about the 2015 SIP Survey is that it not only features more respondents than previous years but, it includes responses from both Internet Telephony Service Providers (ITSPs or, “providers”) and a new segment, the actual end…
Read More »Predict SIP Trunking QoS by Doing an Internet Speed Test (In Under 10 Minutes)
You can predict the Quality of Service (QoS) you’ll get from your SIP trunk by doing an internet bandwidth test in under 10 minutes. When you’re migrating a telephone system from traditional platforms such as the public switched telephone network (PSTN) or PRI/T1 to a SIP trunk, or just trying to determine if a particular…
Read More »Canada and EU Lag Behind U.S. in SIP Trunking Adoption
Businesses in the United States are leading the way in adopting SIP trunking for their communication needs, reports Infonetics, a technology market research firm. Outside of the U.S., infrastructure and regulations are the hurdles standing in the way of greater use of SIP trunks. In Europe there are a host of incompatible networks that make…
Read More »SIPTRUNK.com and BVoIP Enable Managed Service Provider SIP Trunking
We’re excited to announce today that BVoIP has joined SIPTRUNK.com as a SIPSIMPLETM Certified Master Dealer. SIPTRUNK.com is a brandable SIP trunking service platform for agents, dealers and resellers. Now that BVoIP is a Certified Master Dealer, they are now capable of offering their worldwide network of managed service provider partners the ability to resell…
Read More »How Avaya Uses the SIP PRACK Method for Reliable Call Flow
Andrew Prokop (@ajprokop), a SIP and VoIP expert since 1990, writes the well-respected Unified Communications blog, SIP Adventures. Known for his in depth look at the finer details of SIP, UC, and VoIP; Prokop recently posted A Detailed Look at the SIP PRACK Method. PRACK stands for Provisional Response Acknowledgement which may not mean much…
Read More »How the Internet of Things (IoT) Affects SIP Trunking’s Future
“There is no one sector where the Internet of Things is making the biggest impact; it will disrupt every industry imaginable.” – Daniel Burrus of Burrus Research. Surely, the Internet of Things (IoT) will affect SIP trunking but, how? How about some background first. Resistance Is Futile The Internet of Things (IoT) will connect trillions…
Read More »How to Find Number Blocks (and When You’d Need Them)
Businesses often need more than one phone number for a variety of reasons. With SIP trunks it’s easy to add blocks of numbers with Direct Inward Dialing or, DIDs. A DID is a dedicated phone number that allows you to receive calls directly from your VoIP IP PBX or analog PBX extension. With a DID…
Read More »How to Keep Track of SIP Trunking Customers When Buying Directly
SIPTRUNK.com has a new direct order functionality for dealers. In order to begin using the direct order functionality, you’ll first need to convert your demo trunk into a paid trunk (at a discount). Once you’ve done that, you can create orders that are automatically discounted directly from your dealer account (either for your own use,…
Read More »The Surprising Reasons Businesses Switch to SIP Trunking
SIP adoption, according to an IHS survey, presently stands at 45%, and is predicted to increase to over 60% by 2017. More and more businesses are saying goodbye to the old T1’s, ushering in a whole new host of benefits and significant cost savings. The survey was directed at decision-makers at close to 200 businesses…
Read More »When Two Trunks are Better Than One
The Importance of Redundancy in SIP Trunking We all love SIP because of its all-in-oneness. It serves as a total telecom solution for more and more businesses around the world, and its adoption is ever-increasing. However, there are situations where some may make the mistake of taking the “all-in-one” part a bit too literally, and…
Read More »Benefits of Fax over IP
We love fax over IP, and we’re pretty sure you do too. Your customers, though? Sometimes they need some convincing. Switching to a different technology may rock their world a little bit. However, when they make the switch, they’ll begin to see plenty of both hard and soft benefits. To help get them interested, give…
Read More »What is Fax over IP (FoIP)?
Do you have SIP trunking customers that are still addicted to old technology (think fax or dial-up internet). It’s time to encourage them to look into Fax over Internet Protocol (FoIP). They’ll still be able to fax documents to clients or colleagues, but they avoid long-distance phone lines and other issues associated with traditional faxing. While…
Read More »Our Breakdown of The SIP School’s 2015 Industry Survey
You may or may not be aware, but everyone on the sales team at SIPTRUNK.com is SIP School certified. Keeping up on certs is a good way to keep your skills sharp in the field when talking to partners or end-users. If you haven’t looked into SIP School before,
Read More »Help! My Customer Wants to Improve SIP Trunk QoS (Quality of Service)!
You’ve landed some customers, and have gone through all the necessary steps of getting their SIP trunk(s) properly set up. Everything is going smoothly for a while, then one of them comes to you and asks if you can help him improve the QoS (quality of service) that he’s currently getting. What do you do?…
Read More »Free Softphones for use With SIP Trunking Services
Softphones are an affordable way for your customers to make and receive calls; all they need is a good internet connection, a computer, a headset, a microphone, and your SIP trunks. To ensure they have a successful experience, however, you may need to provide them some good options of softphone interfaces that work well. Here’s a list of…
Read More »How to Qualify a SIP Trunking Customer
Qualifying Your SIP Trunking Customer If you’re relatively new to the world of reselling SIP trunks, you may be wondering how to properly qualify a potential customer. Many times, a business looking at a VoIP solution can be so focused on the savings to their bottom line that they fail to see obstacles in the…
Read More »Only Using VoIP for Calls? Here’s What You’re Missing
Years before SIP trunks, when kids were still allowed to play outside “until the street lamps came on,” there was VoIP. Intended originally to simply carry the sound of a person’s voice over the internet, it has since grown to do a whole lot more. Those with a passing familiarity with VoIP will be…
Read More »How to Test a SIP Trunk Account
Once you’ve signed a new customer on to your services, making sure the service they receive matches what they expect is essential to keeping them. You don’t want them finding a problem with your system after all the setup is done and equipment is installed. To avoid potential system failures, you’ll want to
Read More »Can SIP Trunks be Hacked?
We all can agree–the benefits of SIP trunking are endless; they’re inexpensive, easy to install, and easy to maintain. But with all the good, we have to accept some bad. SIP trunks, like most other internet systems, can be hacked. Fortunately, there are ways to prevent or mitigate the possibility of hackers looking to exploit…
Read More »The Basics of SIP Trunk Sales Series
Every now and again we get a great idea 😀 (Like unlimited SIP trunks with 20% monthly recurring commissions..) Get two of the most opinionated men in the industry together to talk about successfully selling SIP trunking. After all, nothing happens until something is sold.
Read More »Clear the Confusion Between SIP Trunks and SIP Lines
The acronyms, abbreviations, and jargon in the telecommunications industry can make even the most well-informed IT professional dizzy. Just Google “SIP” or “SIP trunking” or “SIP trunking for dummies.” The hodgepodge of information on telecommunication blogs, wikis, and forums will leave your customers (and maybe even you) wondering why we can’t go back to the…
Read More »SIPTRUNK.com Sales Team Now SIP Sales and Marketing Certified Professionals
Certified Team Available to Help VoIP Distributor and Dealers Successfully Resell SIP Trunking Services ATLANTA, GA July 24th, 2015 – SIPTRUNK.com (www.SIPTRUNK.com), a brandable SIP Trunking service platform designed for VoIP distributors and dealers, announced that staff has been named Sales and Marketing Certified Professionals (SSMP™) by The SIP School. This professional designation marks the…
Read More »SIP vs. PRI – What’s the Difference?
What’s the difference between SIP and PRI? Let’s start with the definitions: PRI = Primary Rate Interface: A popular digital telephone service delivered over T1 lines SIP = Session Initiation Protocol: A flexible protocol that enables use of Voice over IP (VoIP) services and one that you can easily expand and add features to. When…
Read More »Bandwidth Requirements for SIP Trunking
You already know that SIP trunking allows businesses to save money on the cost of their phone service. It’s likely to be a primary reason that your customers are interested in SIP trunking. But before you go helping your customers make the switch, ensuring your customer has the right amount of bandwidth can save precious…
Read More »SIP Trunking Costs Explained
There’s a good reason that SIP trunking is gaining popularity as the pipeline for business voice communication needs. That reason is cost. SIP trunking represents a large cost savings compared to Ma Bell carriers who have made it all too easy for their own customers to loathe them. Local telephone companies may not have a…
Read More »3CX Welcomes SIPTRUNK.com as its Latest SIP Trunk Provider
DALLAS, TX and ATLANTA, GA, MAY 27, 2015 – 3CX, developer of next-generation software-based PBX 3CX Phone System for Windows, today announces its partnership with SIPTRUNK.com. Based in Alpharetta, Georgia, SIPTRUNK.com provides a simple and easy to use SIP trunking platform that allows 3CX channel partners the ability to resell their own branded SIP trunking…
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