By 2027, the size of the Voice over Internet Protocol (VoIP) market will surpass $95 billion, according to research done by Global Market Insights. This number shows that VoIP will play a big part in business communications in the following years. But where can you find the best VoIP wholesale providers so you can resell this technology to your customers?
This article will tell you everything you need to know about the process of finding a VoIP provider and choosing the best one for you.
What Is VoIP?
Also known as IP telephony, VoIP is a technology that transforms voice signals from the sender into small data packets, adds routing information, and transfers them to the receiver via Internet Protocol networks, such as the Internet. VoIP converts the sender’s voice into a digital signal, which means you can make a call from your computer, phone, and other devices.
VoIP sounds like a completely new thing, but it’s been around for a while. Some of the most common VoIP apps are WhatsApp, Google Meet, and FaceTime.
VoIP: A Brief History of VoIP
VoIP was created by a company called VocalTec around 1995 to help users save money on long-distance calls. VocalTec made the first Internet phone to contact each other via connected speakers and microphones. VocalTec continued to enhance its product through 1998. After 2000, communication companies started adding VoIP capabilities to switches and software. And by 2003, VoIP was so popular that 25 percent of all voice calls were based on VoIP.
What Is Wholesale VoIP and What Does It Mean to Sell VoIP?
A wholesale VoIP offering is where a VoIP carrier sells large volumes of voice communications to other smaller service providers, which allows them to resell VoIP calls on their platforms to end-users.
In the wholesale VoIP business model, you act as a “middle man” between the carrier and the end-user. If you are interested in reselling VoIP, you should know you need three main components.
Infrastructure (Class 4 Softswitch)
The Softswitch (also called a software switch) is a call-switching node that enables providers to control and signal. If you want to successfully be in the VoIP business, you need a Softswitch that offers high performance. In addition to analytical and reporting tools, it should have VoIP and integrated billing to make it easy to charge clients while transcoding to convert the different protocols and codecs.
VoIP suppliers are the companies that provide and enable you to get VoIP in bulk to distribute it to your clients. You can search for providers via web search but be on the lookout for those who offer the most advantages—more on this in the following sections.
The most critical component of your VoIP wholesale business is your current and prospective client base.
You can find clients with Google Ads and social media such as Facebook, Instagram, and increasingly TikTok. LinkedIn is another excellent platform for researching potential clients for your VoIP business, as it has a vast network of companies in different niches and provides a fantastic opportunity to contact them directly without having to go through PR and sales departments.
Who Uses Wholesale VoIP?
Wholesale VoIP is primarily for companies or independent consultants that resell voice products. Some other industries that buy wholesale VoIP services include:
- Local Exchange Carriers (LECs) who want to improve their network reach
- Contact Center service providers who have customer contact centers with toll-free calling
- Managed Service Providers (MSPs) and IT Solutions providers
- Cable Providers who provide the Internet with VoIP for residential users
Why You Should Consider Reselling VoIP
Reselling VoIP could be a game-changer for your business. Since VoIP has become one of the biggest trends in telecommunications, it’s also expected to become popular in other fields, mainly as it provides many options for remote work. Today, many businesses use VoIP to communicate with their customers and employees. That’s exactly why right now is the perfect time to get into the business of VoIP business.
According to Finance Online, your clients can expect to save 30 percent on phone bills by using VoIP. VoIP systems convert voice to data packets that travel over the IP network instead of traditional phone lines. All you need to do to set up and use VoIP is a reliable Internet connection. Your customers can bid farewell to high phone bills and costly equipment and enjoy the ease of communication with their clients and business partners.
VoIP’s other popular features at no additional cost include video calls, caller ID, and call forwarding.
If the Internet stops working, it doesn’t mean that your clients will stop receiving calls. To continue using VoIP, they need to enable call forwarding to their mobile devices or laptops. This ensures that if their business’ Internet connection is interrupted, they can still receive calls wherever they are.
Mobility and Flexibility
VoIP services are flexible and move with your clients wherever they go. If they relocate their business, they can continue using the same VoIP numbers, unlike a regular landline, which must be replaced if they move to another office.
With VoIP systems, your customers can efficiently multitask using their devices, thus increasing every team member’s productivity.
Furthermore, your clients can add or remove features depending on their needs. You can also help them store data on their cloud and access it at any time during a group chat with their employees or business partners.
How to Find the Best VoIP Wholesale Providers
With hundreds of VoIP companies to choose from, you might be wondering how to find the best VoIP wholesale provider who will help you get a new revenue stream.
This checklist will help you find the best VoIP providers for your needs:
Know What VoIP Service You Want
Before you begin looking for VoIP service, you should already know what kind of deployment you want to offer and your budget. Do you want to provide call waiting, caller ID, and voicemail, or do you want to include more advanced features, e.g., 3-way calling and enhanced voicemail with browsing capabilities?
Two types of VoIP are available from wholesale providers. The first type of VoIP is Internet Telephony, the most common VoIP service used by consumers. Internet Telephony uses a VoIP subscription broadband connection and a standard landline. However, it has limited connections since it has only one site.
The second type of VoIP, called Premise-based VoIP, is suitable for businesses with plenty of operations that Internet Telephony cannot handle. Premise-based VoIP requires a centralized equipment location, which connects to multisite sites via the installed equipment.
Search for VoIP Wholesale Providers
After answering the initial questions about VoIP features you would like to offer and figuring out your budget, you should create a list of all VoIP providers that interest you.
Check each candidates’ availability, prices, and features when the list is complete.
Depending on your preferred VoIP system, you might have to pay more for the features and capabilities you want to provide.
Check Your Candidate VoIP Wholesale Providers’ Reviews
Do more research on the listed providers. Read online reviews of the pre-selected VoIP providers and their plans. Find out what their pros and cons are before making your decision. If you do thorough research, you could discover errors in their service quality that might make it hard for you to offer the best possible service.
Remember, VoIP is an online service, so some shadowy people may take advantage and try to scam unsuspecting business owners who want to get new providers.
Read Their Terms and Conditions
Once you settle on a VoIP service provider, go to their website and read the terms and conditions to learn more about their service. By doing so, you can get more information on the features offered and identify potential problems before signing a contract with a VoIP whole provider.
VoIP is an excellent tool that helps businesses communicate effectively across multiple platforms. It transforms voice signals from the sender into small data packets, adds routing information, and transfers them across IP addresses to the receiver.
From its beginning in the 90s, VoIP has grown into an essential tool for most businesses that want lower costs, reliability, and flexibility. Today you can find multiple VoIP wholesale providers on the market that offer different services and contracts depending on your needs and budget.
In this article, you’ve learned how to find the best VoIP wholesale provider and partner with the leading company in the industry. Before choosing a specific provider, you should know what features you want, research the best providers, read reviews of multiple VoIP providers to compare their services, and carefully read the terms and conditions of your chosen provider.
Ready to get started with the best VoIP wholesale provider?