ITEXPO 2016 Featured Updates
- SIP Trunking Success
- UC and WebRTC
- Developer as a Service
SIP Trunking Success
Gary Audin of Telecom Reseller delivered his SIP Trunking Success presentation that featured the results of the SIP School’s SIP Survey 2015.
SIP trunking has been around for years but there are still common issues. The presentation looked at ways to prevent and resolve problems such as:
- SIP trunks that continue to drop
- Registration doesn’t work
- Signaling blocked by a firewall
- Codec settings
- Audio quality problems
- Server failures
Download the SIP Trunking Success presentation slides
Fab Four of Productivity Give Way to Seamless UC and WebRTC Integration
Doug Mohoney, TMCnet.com Contributing Editor, reporting from ITEXPO about the UC, WebRTC, and API sessions at the show writes that the cloud has changed how businesses and developers view UC.
It was only a few years ago that businesses were relying on “a loose bundle of IM/presence, group chat, voice, and video that may or may not have worked seamlessly with the Fab Four of productivity – E-Mail, word processing, spreadsheets and PowerPoint,” says Mohoney.
Now we’re used to seamless third-party integration. In fact, “If a popular third party service and a UC platform don’t work together in 2016, there’s something wrong with both,” said Mohoney.
The cloud is allowing workers anything they need anywhere they need to be. WebRTC’s role with UC then is to provide reliable, high-quality voice and video, file sharing, and conference calling.
Disruption Powered by the Cloud
Moe Abdula, IBM Cloud Products Vice President, spoke at ITEXPO about how disruptive services such as Netflix (video), AirBnB (hospitality), and Uber (transportation) are made possible by the cloud.
Consumers today expect that information and services will be available to them by clicking around on the internet. You can drive your business to serve these needs by using the cloud and analytics, says Abula.
If you seek to be a disruptor, ask yourself, “How do you reach your clients in new ways.”
New Skype for Business Headsets from Sennheiser
Founded in 1945, Sennheiser has been impacting the audio industry with headphones, microphones, and wireless transmission devices for businesses, recording artists, and audiophiles.
They’re currently at Booth #635 demonstrating their new Skype for Business-certified Culture Plus headset that’s designed to help businesses transition to UC.
All of Sennheiser’s contact center and office series headsets are Skype for Business-certified.
Internet of Things, Things
An IoT Battle of the Platforms was held at ITEXPO to help companies find the best IoT platform solutions.
“Network platforms offer quicker development and deployment times, scalability and, oftentimes, lowered risk in the development process. It is a crowded space, however and it can be difficult to evaluate all that the market has to offer,” said Ken Briodagh, Editorial Director for IoT Evolution magazine.
Best Overall Iot Winner went to Systech for their ability to clearly demonstrate real-world uses.
Also at ITEXPO is myDevices, an IoT platform that just launched a new extension called Cayenne that helps developers quickly create IoT solutions.
“Everyone likes to talk about the Internet of Things, but putting together IoT solutions can be a real challenge for developers given all the different pieces from different suppliers involved,” writes Paula Bernier, TMC Executive Editor. The myDevices platform aims to make developing solutions less complicated.
Developers as a Service
Companies like Avaya and Cisco have been using Developerprogram.com to help fill the gap when extra developer help is needed to build online partner portals, ticketing systems, customer support services, and other applications.
“Developers’ time is really being sought after,” writes Paula Bernier, TMC Executive Editor, so Developerprogram.com announced at ITEXPO that they now include services aimed at startup companies, in addition to the larger clients that they typically serve.